Refund policy
We want you to love your purchase from Blanc by Anna.
Returns are accepted on eligible items within 7 days of delivery.
To qualify for a return:
- Items must be unworn, unwashed, and in their original condition.
- Original tags and original packaging must be included.
- A return request must be submitted before sending any item back.
Please note:
- Return shipping costs are the customer’s responsibility unless the item arrives damaged or we shipped the wrong item.
- Shipping charges are non-refundable.
- We do not offer exchanges at this time.
- Certain items may be final sale and are not eligible for return.
To start a return, please contact us at studioaurabyana@gmail.com before mailing your item.